Introducing econic

Welcome to Home Protection Plans from econicSM, a Duke Energy company. The econic brand builds on the insight and experience of Duke Energy's non-regulated utility businesses to offer homeowners and renters plans that help shield against unexpected home repair costs.

Help protect the appliances and electronics you rely on every day. Our plans provide that extra peace of mind for items not typically covered by homeowner and rental insurance policies. We're here for you...and your home.

  • No deductible for service

  • Quality repairs by prescreened technicians

  • Convenient monthly payments

Home Protection Plans

Our plans provide coverage for the unexpected and help protect your wallet too.* Available in Florida.

Contact Us

To learn more or enroll, call 866.249.1184.
Our staff is available Monday through Friday, 8 a.m. to 7 p.m. ET.

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Frequently Asked Questions

  • We’re a Duke Energy company offering our Home Protection Plans to customers outside of our service areas. With econic, you don’t have to be a customer of one of our electric utilities to take advantage of our convenient Home Protection Plans.
  • The econic brand, a Duke Energy company, builds on the insight and experience of Duke Energy’s non-regulated utility businesses to offer homeowners and renters plans that help shield against unexpected home repair costs. While econic is a new Duke Energy company, it’s built on the principles of one of the nation’s largest electric utilities, with a strong history of innovation and customer service. With econic, you can rely on proven Home Protection Plans for convenience and peace of mind.
  • Currently, econic offers Home Protection Plans for Surge Coverage and Grounding, Home Wiring Repair and Water Heater Repair. These plans provide that extra peace of mind for items not typically covered by homeowner and rental insurance policies. And that’s just the beginning. As a forward-thinking company, econic is continuously considering new, innovative offerings for the future that can help you better protect your home and budget.
  • If you were previously a Duke Energy utility customer, your Home Protection Plans were included on your monthly electric bill. However, since you are no longer a Duke Energy regulated utility customer, we cannot add the plan amount to your monthly utility bill. Your credit card will be charged each month for your selected home protection plan(s), and you will receive a confirmation email once your payment has been processed.
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*Exclusions and limitations apply. See terms and conditions details at applicable product page. These products or services are administered by Duke Energy One, Inc. located at 526 S. Church Street, Charlotte, NC 28202 and provided by TWG Home Warranty Services, Inc. (in FL, provided by ServicePlan of Florida, Inc.) located at 175 W Jackson Blvd., Chicago, IL 60604.
Duke Energy One doing business as econic (“Duke Energy One”) is not the same company as Duke Energy Corporation’s regulated utilities, including Duke Energy Carolinas, Duke Energy Florida, Duke Energy Kentucky, Duke Energy Indiana, Duke Energy Ohio and Duke Energy Progress (“Regulated Utilities”). Duke Energy One is not in any way sanctioned by the state utility commissions regulating the Regulated Utilities. Purchasers of products or services from Duke Energy One will receive no preference or special treatment from the Regulated Utilities; and a customer does not have to buy products or services from Duke Energy One in order to continue to receive the same safe and reliable electric or gas service from the Regulated Utilities. Nonpayment for these products or services may result in removal from the program, but will not result in disconnection of electric or gas service by the Regulated Utilities. THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY CORPORATION.